Shipping policy
Where we deliver
We deliver to addresses in the United Kingdom. We don't deliver outside the UK yet.
How long it takes
Every print is drawn and printed to order for you in the UK, so the times below include making your print as well as the journey. They're in working days (Monday to Friday, not bank holidays), counted from the day you order.
| Print only | Framed | |
|---|---|---|
| Standard Delivery | 4 to 5 working days | 5 to 6 working days |
| Express Tracked Delivery | 3 to 4 working days | 4 to 5 working days |
If your order has a framed print in it, the framed times apply to the whole order. You'll see the right times for your basket at checkout.
What it costs
- Standard Delivery: £1.95, free on orders of £40 or more
- Express Tracked Delivery: £4.95, or £3.95 on orders of £40 or more
Tracking
You'll get an email with tracking details as soon as your print is on its way.
Lost or late
If your print hasn't arrived within 10 working days of ordering, email us at farandfondhq@gmail.com with your order number, and we'll find it or send another.
Damaged in transit
Prints travel flat and protected, and framed prints are packed to travel safely. If anything arrives damaged, email us a photo within 30 days and we'll send a free replacement.